Showing posts with label upright. Show all posts
Showing posts with label upright. Show all posts

Thursday, September 22, 2011

Social Graph: The Philosophy of Existence.

The first post of this social-graph series explained the scheme of things and the second post looked at the broad types of activities one can perform over the graph and the experiences that are possible using edge devices.

In this post, I ponder (philosophically) on the nature and the context of the social graph from the perspective of why it matters or why people participate.

Its been found that even bacteria-infecting viruses (called phages) do communicate through chemical markers (viral gene expressions based on genomes and proteins) in the host system to make collective decisions to either remain in a latent state or to attack the host. The point is? Well, the point is that life, it seems, is inherently and implicitly social, both by nature and context (voluntarily and involuntarily).

In-fact, i have a amateur-theory that all organisms are hardwired by nature to engage with other organisms in order to get fitter in the cycle of evolution. The fitness is based on the 'access' and evolution of 'shared' knowledge (of a particular gene state in a host, or the economic output of a country, or any other esoteric inter-galactic protocol).

Given that humans are organisms blessed with superior interaction skills, our incentives are primarily driven by engaging with each other, often emphatically, based on many different 'intents of life'. The intents of life can be shaped up from a functional context as understood from previous posts or also based on 'tastes' and 'interests'. Note that I am generalizing all intentions that forms different context and still call them as social-graphs . In many places, people have coined many other terms such as interest-graph or taste-graphs and have provided interesting connotations for these topologies (I will provide my opinions on this in future posts). For me, simply put, if Individuals are socially networking, then its a social-graph. The rest of it is a signalling discussion around the context. IMO, the intents only bind the domain of discourse of the graph establishing a context.

To illustrate, If I am interested in bird watching, I would love to engage with fellow bird watchers to exchange notes, discuss, and learn about this domain. Now, will I choose to search for others sharing similar interest over my friends network (Facebook, Twitter etc..), or will I form a separate group, or will I move to a separate social-graph for bird watchers is again a discussion of semantics. Lets for a moment assume that there is a bird-watchers fan-page or a group as part of a established social network (say Facebook) and call it a platform.

Every time people engage with each other over a topic of interest over a domain (on a platform), they refine the knowledge-base within that domain and take it to the next level (evolution). Note that in the process of engagement, I may also want to date, hang-out and party with people who are like minded. The pleasure modules in the brain is incentivized in this 'interest seeking' behavior to feel good about engaging with other humans on the topic of interest that are close to our heart(?). In effect, when we say we engage socially, we involve the faculties of both Cognition (understand, learn) and Psyche (perceive, emote) to derive conclusions of such engagements. it is almost a driver of life, that we voluntarily or in-voluntarily participate in social-graphs then.

Given the connectedness of the digital world, it became quickly obvious that establishing context specific platforms over the Internet (the digital nervous system) to enable such interactions is a natural hit. As hypothesized, it becomes natural for us humans to gravitate towards such platforms which enables access to others so as to share our life's intent enriching our experiences.

The nature of such engagements happens over different styles of communication as follows:

  • Synchronous or Asynchronous (relevant based on the flow of info and immediacy) 
  • Closed or Open ended (status versus questions)
  • Private or Public (Inside a closed virtual room or on a wall)
  • Unicasted or Broadcasted (one-to-one or group messages)
  • Organized or Un-organized (hashed, tagged, categorized)
  • Structured or Loose (Text heavy or template based)
  • Animated or Bland (Exchange of Narratives, Theatricals and Videos)
  • Location specific or Global (My locality, state, country...)
  • Discovery versus Recovery (Find something new versus fetch something I know)

Again, it has to be noted that the styles of engagements are chosen primarily based on the combinatorics of dimensions that we have understood in the past posts such as the functional domains, the edge-device profiles, the device experiences (upright, lean-back, lean-forward) and also on the intent of accessing or sharing information and the conclusions that are sought for such engagements. So, again, not all engagement styles are suitable for a given combination of device-profile, device-experience, environments and engagement intents. (much to ponder and innovate here BTW)

Now, then, it starts getting interesting to study and analyze the usage profiles and behavior of humans (to access and share info) through such bounded context of different social-graphs. The intents that are captured, the knowledge disseminated, diffused, built or contained in such graphs becomes extremely important to push the bounds of human evolution a bit further. Of-course such knowledge gets extremely enticing to all practitioners from the functional domain, be it marketers, sellers, buyers, recruiters or also to linguists, sociologists, politicians, economists, logicians, biologists etc...

We can conclude that Social graphs do matter and it is natutral for people to participate. And, what about the evolution? The reach and relevance, unprecedented. The potential and imagination, unbounded.

Wednesday, September 21, 2011

Social Graph : Access, Activities, Environment & Experiences

In continuation to the previous post : The Scheme of things which may have set the base to understand the usage of terms such as Identity, Relation, Context, Functional Domains, Functions, State, Reputation and Edge Devices, I intend to work towards the functions of the Access points (Edge devices), Nature of Activities and Environment of use of the social-graph in this post.

Edge Devices
To quickly summarize, edge devices are the access points or tools that are used to communicate with the digital world, be it world wide web or the social graphs. Broadly there are 3 types of edge devices today being PCs/Laptops, Tablets and Mobile. Each device has advantages and disadvantages around form factor, resolution, input functions (keyboard), nearness (always with me?), bandwidth, processing capacity, memory etc.

Nature of Activities
Lets now broadly categorize the 'nature' of activities that a user performs over a social graph, as follows:

  1. Heavy text content creation/updates (Initiation as well as operational)
  2. Media content updates
  3. Passive Information Consumption
  4. Active Information Consumption
  5. Interaction

Heavy text content creation: During the initiation (or the first time use of the graph) there may be Identity creation, profile updates and other such social-graph-context specific info that needs to be updated. Depending on the context of the graph, these activities may include extraction and load process (Ex:Bill-of-material) into the graph as well. Also on a ongoing basis, you may change, update, add several stateful information that is relevant to the context.

Media content updates: These can be updates of Audio, Video, Pics or other relevant media specific to context.

Passive info consumption: User may visit the social graph site based on events like a notification (friend posted something on the wall) to only consume that portion of information. Or, the user may in general check the news-feed to be in-touch with activities and statues of others through a quick browse.

Active info consumption: User actively searches for a specific profile in the hope of hire (Linkedin), or a product search to find the seller (eBay) etc. There is a active and intense engagement of user to retrieve info either in the form of discovery (looking for something) or recovery (recall what i know already exists). This requires users attention to perform the activity with satisfaction.

Interaction: Interaction may involve, chatting, tagging, commenting, likes, purchase, filling lead forms, quotations etc... (diff function across diff domains of social graph)

Environment
The most important aspect of the access points are its environment.

- PCs/laptops are typically fixed point devices used from home or work. They are fully loaded across all capabilities including larger screen, ergonomic keyboard, powerful CPU, memory, fat-pipe (bandwidth) etc. Users typically sit-upright with full attention to perform a task when working with PC. There is limited distraction and ambient noise when user works on a PC. Lets call this the sit-upright posture. Lets say the combination of the device capability and the posture is called as a experience. Typically the consumer can perform all activities (#1-#5) with absolute ease during this experience.

- Next, Tablets are mobility devices meant to be carried around and used in environments such as conference, work, shop-floor, home, events etc. The device capabilities are typically built around info consumption with a focus towards, touch inputs, relative mid sized screens (compared to PCs) and a good processing power for gaming. Now these devices are built to be used in a relaxed manner, leaning-back on a sofa, reading a digital book, playing angry birds, taking quick short notes etc. Lets call this the lean-back posture. IMO the functions that are mostly apt for a lean-back experience is media-content-updates, passive info consumption, and some amount of active info consumption, and interactions. Not all functions of active info consumption may provide maximum utility for a lean-back experience. Also heavy text inputs or extraction-load processes are a complete no.

- Finally, Mobile phones are extreme mobility devices which have the smallest form factor, limited screen size, not so powerful processor etc. The most important aspect of this device is its always-on, always-with-me profile. Also the environments in which they are used are far wider in range than the above two device profiles. Lets hypothesize that a user who has a PC + Phone, would mostly switch to PC when in home or work. (I will keep the discussion on users who never have a PC but only a phone, separate from this post). This eliminates home/work as the major usage time of phone as a access point to engage with social graphs sites. Given this assumption, phones, almost overlap with all environments that of Tablets.

Mobiles are also majorly used in shopping areas, airports, cafes. Typically due to the limited form factor of the mobile, and the amount of ambient noise, distraction, grab-of-attention etc that happens to engage the user away from the phone, the utility of the phone is primarily built to be able to be operated with minimal attention span of the user and maybe single handedly. User typically leans-foward, quickly consumes info and gets engaged back in his environment. So lets call this the Lean-forward experience.

Lets extend the context of the mobile phone profiles a bit. There are feature phones (Not so powerful, limited capability devices) and there are smart phones (A mini Tablet lets say). So the utility of each of this differs based on input capabilities as well as info consumption (based on processing power). Assuming that mobiles are used in a highly distracting environments (unless in a cafe), the nature of activities that you may perform on a mobile gets further limited to a quick status update (about where you are, what you are doing) or passive info consumption. Also only some amount of media content updates and interaction can be performed. Performing Active info seek, or heavy operational text inputs are almost bad experience from the utility-value-grid perspective here.

So the users usage behavior on accessing specific functions of the social-graph is completely dependent on the profile capabilities of the Edge-device, Environment, and the Posture (Upright, Lean-Back, Lean-forward). In effect, all these dimensions combined, drives the experience of the user which limits the maximum utility of a social-graph function for a specific combination of these dimensions.

We can conclude that the way we experience the social graph significantly differs based on the combinatorics as explained.

Here-in lies a premise to focus on either incremental-innovation to build on top of the permissible utilities of a specific experience (mobile-lean-forward) or work towards disruptive innovation on making the pain-points go away (speech-to-text for heavy input processing). That said, it is difficult to change the environment of use or the limited attention a user gets for an experience such as mobile-lean-forward.

Will leave you for now on the thoughts of how applications and domain specific social-graphs can evolve particularly around a mobile-lean-forward experience, as majority of the graph utilities are yet to emerge in this segment...